Pine Crystal Privacy Policy (U.S.)
Last Updated: February, 2026
Pine Crystal (“we,” “our,” “us”) operates this website and online store to provide our U.S. customers with a refined and seamless shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our Services, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We collect information that identifies or could reasonably be linked to you (“personal information”), including:
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Contact Details: Name, email address, billing and shipping addresses, and phone number.
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Payment Information: Payment method, transaction details, and order history.
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Account Details: Login credentials, preferences, and settings (if you create an account).
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Shopping Activity: Items viewed, added to your cart, wish listed, or purchased.
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Device & Usage Data: IP address, browser type, and website activity.
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Communications: Messages or inquiries sent to our customer support team.
2. How We Collect Information
We collect information:
- Directly from you when you make a purchase, contact us, or sign up for our newsletter.
- Automatically when you use our website through cookies, analytics tools, and similar technologies.
- From trusted service providers who help operate our website and process orders securely.
3. How We Use Personal Information
We may use your information to:
- Process and deliver your orders.
- Manage your account and preferences.
- Communicate with you about your purchases or inquiries.
- Send promotional offers, updates, and newsletters (if you’ve opted in).
- Improve our products, website, and overall shopping experience.
- Detect and prevent fraud or unauthorized activity.
- Comply with legal obligations and enforce our policies.
4. How We Share Information
We may share your personal information with:
- Trusted service providers who assist with payment processing, shipping, fulfillment, analytics, and marketing.
- Legal or regulatory authorities when required by law or to protect our rights.
- Business partners or successors in the event of a merger, acquisition, or business transfer.
We do not sell your personal information.
5. Your Privacy Rights (U.S. Residents)
Depending on where you live, you may have the following rights regarding your personal information:
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Right to Know / Access: Request details about the personal information we collect and how we use it.
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Right to Delete: Request deletion of your personal information, subject to certain exceptions.
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Right to Correct: Request correction of inaccurate or outdated personal information.
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Right to Opt-Out of Targeted Advertising: Adjust your browser settings or contact us to opt out.
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Right to Non-Discrimination: We will never deny goods, services, or pricing to you for exercising your privacy rights.
To exercise any of these rights, please contact us at Support@pinecrystal.com.
6. Cookies and Online Tracking
We use cookies and similar technologies to personalize your experience, analyze website traffic, and improve performance. We only use cookies that enhance your browsing experience — never to store sensitive data.
We also recognize the Global Privacy Control (GPC) signal as a valid opt-out request where required by law.
7. Data Retention
We retain your personal information for as long as necessary to fulfill orders, maintain your account, comply with legal obligations, and resolve disputes.
8. Security
We use commercially reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.
9. Children’s Privacy
Our website is not directed to children under 16, and we do not knowingly collect their information. If you believe a child has provided us data, please contact us to have it deleted.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 Support@pinecrystal.com
🏢 Pine Crystal
(US) Gould St, Ste N, Sheridan, Wyoming, Wy 82801
(UK) 124 City Road, London, ENG, EC1V 2NX, GB
💎 At Pine Crystal, protecting your privacy is part of the same care we put into our products — precise, secure, and thoughtful.
