Contact

Contact Information

We’re Here to Help

At Pine Crystal, we value our customers and are always here to assist you. Whether you have a question about your order, need help choosing a product, or want to learn more about our brand, our support team is ready to help.

Customer Support

📧 Email: support@pinecrystal.com
💬Whatsapp: +13074301901 | +447450624374
Our support specialists are available Monday to Friday, 9 AM – 6 PM (GMT-7).
We aim to respond to all inquiries within 24–48 business hours.

For Returns or Product Inquiries

Before sending any returns, please contact our support team at support@pinecrystal.com for return authorization and shipping instructions.
Unapproved returns cannot be processed.

Media & Partnership Inquiries

For collaborations, partnerships, or media requests, please reach out via email with the subject line “Media Inquiry” or “Partnership Request.”

Stay Connected

Follow us on our social channels to stay updated on new product launches, seasonal collections, and brand updates.